Why The Philippines?
The Business Process Outsourcing (BPO) industry in the Philippines is projected to reach revenues
upwards of $0.72 billion in 2024. In recent years, it has become an IT hub for some of the world’s
leading technology companies.
A Global Business Hub with Competitive Labor Costs
More Affordable Labor Costs
Labor costs in the Philippines remained among the most competitive in the ASEAN region, based on the Willis Towers Watson’s Global 50 Remuneration Planning Report. Average white-collar salary is around $8,000 to $12,000 per capita, compared to China’s $21,000.
More Highly-skilled Professionals
More English-Speaking Workers
With its historical affinity for the West, the Philippines developed and ratified English as its official second language. English is the primary medium of instruction for the country’s education system. Filipinos from all walks of life are capable of speaking English if needed.
More Industries Growing Rapidly
The Philippines’ BPO Industry
A college program in Information Technology and related courses are universally
available across all universities in the Philippines. There will never be a shortage of IT
professionals in this youthful and tech-savvy country, trained to undertake the global
need for IT skills.
$50 billion
Projected revenue for 2020
1.5 million
Workers employed by BPO
289,819 sqm
BPO space take-up in 2018
$12.3 %
BPO growth rate since 2017
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