Frequently Asked Questions
Below you'll find answers to the questions we got asked the most about our E-commerce services and solutions.
Always Open Commerce (AOC) is a one-stop e-Commerce solutions company dedicated to helping online businesses achieve growth without growing their payroll through our efficient process, years of experience, and affordable rates..
We provide solutions to owners, marketing managers, and other key persons who want to grow their e-Commerce business by being a more affordable option versus hiring in-house employees or offshore freelancers.
Our process flow is not complicated. It’s easy to understand, even for individuals who have limited background on e-Commerce or outsourcing services. All you have to do is:
You can monitor tasks through your Hubstaff account. It’ll be your own online office while working with us. Once you’ve submitted an inquiry form and approved our initial proposal, our managers will give you access to your Hubstaff account.
Every month, you’ll receive an invoice via PayPal with a work summary of your project for that month. You are billed based on the number of hours (per staff) our team has worked on your project.
While we work with you regarding the overall look of your website, all contents produced by our team are subject to your approval. If you want revisions done, let us know ahead of time by contacting one of our managers. Also, if available, please submit any pre-made materials you already have to our project manager.
Contact our Account Manager or Project Manager or just leave us an email if you have any concerns regarding your project or account. You don’t need to contact every staff working on your project. To get their contact details, submit an inquiry form and we’ll send you our onboarding document.