Shopify Your Way to Success with Always Open Commerce’s Migration Service

Planning to switch platforms? Here at Always Open Commerce, we make migration manageable.

Always Open Commerce offers a smooth online store transition from Shopify to BigCommerce as we perform store migration for your business. Our migration team is easy and fun to work with, and the entire process will be handled with expert care and professionalism.

How our experts perform the migration.


As investors continue to explore new options in finding the best e-commerce platform for their business, Always Open Commerce strives to rise to the challenge of making data migrations from Shopify to BigCommerce manageable. At the forefront of our migration service are our data experts and developers, tasked to safely transfer your store data from the old to the new. Behind the curtain is our tech and support team who will keep you informed about the latest in your Shopify to BigCommerce migration journey. Let’s start!

Step 1

Prepare backup for your online store’s data

It is nearly mandatory to back up information such as product details, customer data, existing customers’ orders, inquiry forms, and other essential variables. Backing up will prevent data loss due to unexpected interruptions during the migration process.

Step 2

Launch and connect your BigCommerce Store

Sign up for an account with BigCommerce. Input your existing online store name, a brief of general information related to your e-commerce business, and your company profile or history. Provide a Username/Client ID, API token, and API path for your new BigCommerce store. Our support team will assist you with this.

Step 3

Select and review additional options and conduct a demo migration

Before you do the actual migration, carefully review additional options our data experts may provide you. Carefully select the entities you want to migrate from Shopify to BigCommerce. After reviewing these details, run a demo migration to help identify and address potential risks.

Step 4

Perform full migration and check the results

Most migrations from Shopify to BigCommerce run for approximately 1 hour. In loaded transfers, migrations can run up to 3 hours. After the migration process, check if all store data is transferred accurately and without error. By this time, you are ready to develop and design the actual BigCommerce store.

Step 5

Store designing and development

After completing the primary task of migrating data from your Shopify store to BigCommerce, it’s time to develop and design the look of your new site. Our designers may help you in choosing a theme and our developers will conduct tests regularly to polish the UX.

Step 6

Going live with your new store

After checking that all third-party APIs are functioning without issues, our developers will notify you that your domain (the home of your new store) is ready to go live and can now accept internet traffic. Periodic tests will still be conducted to ensure site stability and a smooth UX for site visitors.

Disclaimer: When online stores migrate from Shopify to BigCommerce, actual process flows may vary depending on the 3rd-party tools and applications used in migrating data. Our data administrators and web developers will discuss this with you during onboarding. The above information is a general process flow that most data migrations follow.

What data can be migrated from
Shopify to BigCommerce


  • Product name including SKUs, descriptions, status, and other product details
  • Product URLs, meta titles, and meta descriptions
  • Product Variations
  • Quantity, Inventory, Stock Status
  • Product SRPs and Special Prices
  • Product photos and other collaterals


  • Basic customer data: First Name, Last Name, email, and mobile number
  • Shipping and Billing Addresses


  • Order status, ordered products (including product name and SKU), Quantity of ordered item/s, and prices (Discount Price, Subtotal Price, and Total Price)
  • Shipping and Billing Addresses

Other Store Assets and Collaterals

  • Coupons (including coupon name, coupon codes, discount type, and discount amount)
  • Categories (Name, Description, and Status of categories)
  • Blog Posts (title of blog, text body, published time, author, and images)
  • Other images found on the site

Is Your Data Secured During Migration

According to migration experts, the most common cause of a security breach when a store migrates from Shopify to BigCommerce is when several parties are involved. These ‘parties’ may have the capacity to transfer sensitive product and customer data between themselves – other parties that use cloud-based or portable storage devices which can hold huge chunks of data – compromising the security and integrity of stored information. To prevent this, we implement measures that protect your online store’s data until the migration process is complete.

Shopify to BigCommerce
Migration FAQs

Find answers to your concerns about migration.

How to migrate Shopify customers to BigCommerce?

Like most migrations, Always Open Commerce employs the use of migration tools and applications to transfer store data from the source cart to the target cart. Migration from Shopify to BigCommerce usually takes one to three hours depending on the amount of data that needs to be transferred.

How do I export orders from the Shopify platform to BigCommerce?

Exportation of existing order forms from the Shopify platform to BigCommerce is done during the actual migration. You can include orders placed in Shopify (source store) as part of the data to be migrated over to the target store. BigCommerce highly recommends exporting orders to hold onto as a reference for future inquiries or tax purposes.

Can I migrate customer passwords from Shopify to BigCommerce?

Not possible. You cannot migrate customer passwords to BigCommerce as it has its password encryption protocols and peculiarities. Moreover, BigCommerce is a hosted e-commerce platform. Hence, migration tools frequently used by data administrators and migration experts like LitExtension cannot penetrate BigCommerce’s database to link password encryptions coming from Shopify.

Can I migrate images from Shopify to BigCommerce?

Yes, and it’s even easier to transfer assets like images thanks to powerful platform migration tools that do the job in one sweep. Our Shopify to BigCommerce migration experts utilizes these applications to transfer images from product details, categories, and blog entries and then check them to see if they’re exactly where they have to be in the target store.

Can I migrate blog entries from Shopify to BigCommerce?

Yes. Through the use of powerful migration tools, you can migrate popular blog entries from your Shopify blog to your new BigCommerce store.

Do I risk losing data from my existing Shopify store after the migration?

During the actual data migration process, data loss may occur. When the data is migrated or transferred to the target store, some of the data may not migrate over from the source store. To minimize the risk of losing necessary information during this extremely crucial part of the process, we conduct tests or demo migrations to help identify these risks and, if possible, eliminate them.

Does the data migration process influence my Shopify store performance?

As with any major change in a website’s architecture, platform migration significantly affects site speed and SEO customization, and may result in a temporary loss of traffic. But the potential benefits you’ll get after you migrate from Shopify to BigCommerce far outweigh these minimal setbacks. Migrating for the right reasons can create a better overall experience for visitors and customers.

Do you support the migration of attributes from Shopify to BigCommerce?

Yes. Most Shopify to BigCommerce migrations supports the exportation of attributes along with product and customer data, product SKUs, images (product photos, thumbnails, and additional assets), product URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Can I migrate SKUs from Shopify to BigCommerce?

Yes. Most migrations from Shopify to BigCommerce support the exportation of product SKUs along with product and customer data, attributes, images (product photos, thumbnails, and additional assets), product image URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Can I migrate Order IDs from Shopify to BigCommerce?

No, you cannot migrate order IDs or similar data types from Shopify to BigCommerce.

Can I migrate order statuses from Shopify to BigCommerce?

Yes, you can migrate the statuses of your existing orders along with their current prices, quantities, and items.

Always Open Commerce: Your Migration Partner

Online store migrations are often complex and challenging. It is, after all, one of the most convoluted processes in the world of data and e-commerce. Migration is not a one-step procedure.

As always, Always Open Commerce is here to make it easy for every business owner who wants to migrate from Shopify to BigCommerce. Our team of migration experts and web developers are highly skilled and trained to ensure that your online store works perfectly after the switch

Migrating to the BigCommerce platform with Always Open Commerce also comes with big perks:

  • A professional support team that assists you from the start to the end of the migration process.
  • Class-leading migration tools and protocols that keep your data safe and secure
  • Highly-skilled product and customer data handlers to also facilitate migration

We will also prepare a checklist that can be used both as a guide and a blueprint for migrations of any type.

Get Started Today

We offer a risk free month trial for qualified new clients. No upfront payment required.