Volusion to BigCommerce Migration Service

volusion banner hero image
planning to switch image

Planning to switch platforms? Here at Always Open Commerce, we make migration manageable.

Always Open Commerce offers a smooth online store transition from Volusion to BigCommerce as we perform store migration for your business. Our migration team is easy and fun to work with, and the entire process will be handled with expert care and professionalism.

How our experts perform the migration.


As store owners continue to explore new options in finding the best e-commerce platform for their business, Always Open Commerce strives to rise to the challenge of making Volusion to BigCommerce migrations more manageable. At the forefront of our migration service are our data experts and developers, tasked to safely transfer your store data from the old to the new. Behind the scenes is our tech and support team who will keep you informed about the latest in your Volusion to BigCommerce migration journey. Let’s start!

Step 1

Prepare backup for your online store’s data

It is nearly mandatory to back up information such as product details, customer data, existing customers’ orders, inquiry forms, and other essential variables. Backing up will prevent data loss due to unexpected interruptions during the migration process.

Prepare backup for your online store’s data

Step 2

Launch and connect your BigCommerce Store

Sign up for an account with BigCommerce. Input your existing online store name, a brief of general information related to your e-commerce business, and your company profile or history. Provide a Username/Client ID, API token, and API path for your new BigCommerce store. Our support team will assist you with this.

Step 3

Select and review additional options and conduct a demo migration

Before you do the actual migration, carefully review additional options our data experts may provide you. Carefully select the entities you want to migrate from Volusion to BigCommerce. After reviewing these details, run a demo migration to help identify and address potential risks.

Step 4

Perform full migration and check the results

Most migrations from Volusion to BigCommerce run for approximately 1 hour. In loaded transfers, migrations can run up to 3 hours. After the migration process, check if all store data is transferred accurately and without error. By this time, you are ready to develop and design the actual BigCommerce store.

Step 5

Store designing and development

After completing the primary task of migrating data from your Volusion store to BigCommerce, it’s time to develop and design the look of your new site. Our designers may help you in choosing a theme and our developers will conduct tests regularly to polish the UX.

step five store designing and development
step six going live with your store

Step 6

Going live with your new store

After checking that all third-party APIs are functioning without issues, our developers will notify you that your domain (the home of your new store) is ready to go live and can now accept internet traffic. Periodic tests will still be conducted to ensure site stability and a smooth UX for site visitors.

Disclaimer: When online stores migrate from Volusion to BigCommerce, actual process flows may vary depending on the 3rd-party tools and applications used in migrating data. Our data administrators and web developers will discuss this with you during onboarding. The above information is a general process flow that most data migrations follow.

What data can be migrated from
Volusion to BigCommerce


  • Product name including SKUs, descriptions, status, and other product details
  • Product images, lifestyle photos, studio-shot photos, etc.
  • Product Description, Manufacturing Details, Physical Dimensions, Warranty Policies
  • Suggested retail price, sale price, tier price, etc.


  • Orders by date of placement
  • Price, Discount, and Payment Methods and Channels
  • Order information ie. shipping details, shipping instructions, sequences, etc.

Customers Data

  • Basic data – customer names, contact details, customer group demographics such as gender and income range
  • Behavioral data – free trial sign-ups, logins, deactivations, license purchases, upgrades and downgrades, ratings, reviews, and surveys
  • Interaction data – page views, subscriptions, downloads, social media shares, demo requests, and email inquiries

Other Store Assets and Collaterals

  • Existing Collections and Categories
  • Images, photos, and layouts from the manufacturer or distributor
  • HTML tags and product filters
is your data secured during migration

Is Your Data Secured During Migration?

According to migration experts, the most common cause of a security breach during a Volusion to BigCommerce migration is when more than two ‘parties’ are involved. These parties may have the capacity to transfer sensitive product and customer data between themselves – entities that use cloud-based or portable storage devices which may hold huge chunks of data – compromising the security and integrity of information. To prevent this, Always Open Commerce implements measures that protect your online store’s data until the full migration process is complete.

Volusion to Bigcommerce Migrations FAQs

Learn more about the nitty-gritty of Volusion to BigCommerce migrations.

Do I risk losing my store data if I migrate from Volusion to BigCommerce?

Re-platforming is a generally safe and secure process if handled by migration experts. Basically, the data – your products, customers, orders, and other vital information – is simply exported (or copied) from your Volusion store to your new BigCommerce store.

Therefore, the migration process is 100% secure for most online stores to undergo complete transition from Volusion to BigCommerce. As both platforms are cloud-based, the risk of losing any information during the actual migration is near zero.

Is it possible to transfer my Volusion store attributes to my new BigCommerce store?

If you wish to import existing attributes of your store to BigCommerce, we highly recommend checking the list of supported data entities to make sure they are available for your Volusion to BigCommerce migration. Based on our knowledge, most migrations support the exportation of attributes along with product and customer data, product SKUs, images (product photos, thumbnails, and additional assets), product image URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Are transfers of sensitive information such as passwords also possible in Volusion to BigCommerce migrations?

No, you cannot migrate customer passwords to BigCommerce as it has its password encryption protocols and peculiarities. Moreover, BigCommerce is a hosted e-commerce platform. Hence, migration tools frequently used by data administrators and migration experts like LitExtension cannot penetrate BigCommerce’s database to link password encryptions with Volusion.

Can we migrate images from Volusion to BigCommerce?

Yes, and it’s even easier to transfer assets like images thanks to powerful platform migration tools that do the job in one sweep. Our Volusion to BigCommerce migration experts utilizes these applications to transfer images from product descriptions, categories, and blog entries and then check them to see if they’re exactly where they have to be in the target store.

Can we migrate customers’ reviews?

Yes. Using powerful migration tools, you can migrate product reviews from your old Volusion store to your new BigCommerce store.

Does migrating from Volusion to BigCommerce affect the performance of my existing store?

Substantially, no. Occasionally, there might be some instances where your current Volusion store may have site speed slowdowns. The actual migration, being conducted using cloud-based tools, will not substantially influence the performance of your store.

How are the Orders exportation done from Volusion to BigCommerce?

Exportation of existing order forms from the Volusion platform to BigCommerce is done during the actual migration. You can include orders placed in Volusion (source store) as part of the data to be

migrated over to the target store. BigCommerce highly recommends exporting orders to hold onto as a reference for future inquiries or tax purposes.

Can SKUs also be exported?

Yes. Most Volusion to BigCommerce migrations supports the exportation of product SKUs along with product and customer data, attributes, images (e.g. product photos, thumbnails, and additional assets), product image URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Can I migrate order IDs from Volusion to BigCommerce?

No, it is not possible to migrate order IDs or any similar data from Volusion to BigCommerce. Order IDs will be changed to the format that BC is using.

Can we migrate order statuses from Volusion to BigCommerce?

Oddly enough, a transfer of order statuses is possible if it’s a BigCommerce to Volusion migration. However, you cannot migrate this entity from Volusion to BigCommerce.

Always Open Commerce: Your Migration Partner

Online store migrations are often complex and challenging. It is, after all, one of the most convoluted processes in the world of data and e-commerce. Migration is not a one-step procedure.

As always, Always Open Commerce is here to make it easy for every business owner who wants to migrate from Volusion to BigCommerce. Our team of migration experts and web developers are highly skilled and trained to ensure that your online store works perfectly after the switch.

Migrating to the BigCommerce platform with Always Open
Commerce also comes with big perks:

  • A professional support team that assists you from the start to the end of the migration process
  • Class-leading migration tools and protocols that keep your data safe and secure
  • Highly skilled product and customer data handlers to also facilitate migration

We will also prepare a checklist that can be used both as a guide and a blueprint for migrations of any type.

Get Started Today

We offer a risk free month trial for qualified new clients. No upfront payment required.