Our Story
After graduating UCF in 2008, I was promoted to store manager for an independent brick and mortar retailer in Florida. Within a year the housing bubble popped, they closed their doors, and I was out of a job.
After graduating UCF in 2008, I was promoted to store manager for an independent brick and mortar retailer in Florida. Within a year the housing bubble popped, they closed their doors, and I was out of a job.
I found a niche drop shipping TV wall mounts on eBay. After expanding into furniture I needed my own online store, so reached out to several Magento agencies for help. The quotes ranged from 10k to 100k. I was left feeling confused and overwhelmed.
A friend recommended I hire via Odesk (now Upwork) to get my store live. Soon I hired more to help in other areas, but always had issues. They would log on late or not at all, there were communication issues, lack of quality control, and caught a few milking the clock. I spent more time micromanaging than growing my business. Not to mention daily issues with Magento and a super low conversion rate. You get what you pay for.
My Filipino freelancers were the best. They worked hard, spoke perfect English, and I got along with them. In 2012, I was approached with an offer to open an office just outside of Manila and hire an in-house team to replace the freelancers. I was hesitant but liked the proposal and knew I could never scale my business without making a change.
The e-commerce business didn’t go as planned, but a contact faced similar issues with freelancers and couldn’t afford an agency. We did some work for them, and they referred us to another client, which quickly led to yet another referral.
I realized we were serving a different niche and made the transition from selling products to services. Now I help SMB’s who struggle to find top talent and/or a dependable agency. Our business model enables clients to see tangible results and ROI.
The e-commerce business didn’t go as planned, but a contact faced similar issues with freelancers and couldn’t afford an agency. We did some work for them, and they referred us to another client, which quickly led to yet another referral.
I realized we were serving a different niche and made the transition from selling products to services. Now I help SMB’s who struggle to find top talent and/or a dependable agency. Our business model enables clients to see tangible results and ROI.
If you are interested in becoming a new client and have read this far, thank you! Would
love to hear your story and see if we are a good fit for your company.
Founder/Accountant Manager
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