AI & Automation Services
AI Chatbots
AI chatbots help customers get answers faster while reducing repetitive support workload for your team.
WHAT WE DO
Chatbot planning
FAQ configuration
Product guidance flows
Support prompts
Lead capture paths
Escalation logic
Testing
Workflow Automation
Workflow automation reduces repetitive internal work by connecting systems, tools, and processes so tasks move with fewer manual steps.
WHAT WE DO
Workflow mapping
Trigger and action setup
Task automation
Internal notifications
Handoff logic
Testing
Documentation
CRM Automations
CRM automation helps teams track leads and customers more effectively by reducing manual updates and improving follow-up consistency.
WHAT WE DO
CRM workflow setup
Lead routing
Customer tagging
Task creation
Follow-up reminders
Status updates
Automation testing
Lead Capture Automation
Lead capture automation improves how inquiries are collected, qualified, and routed from forms, chat, landing pages, and other entry points.
WHAT WE DO
Lead forms
Qualification logic
Routing rules
CRM connections
Notification flows
Follow-up triggers
Testing
Automation Integrations
Automation is most effective when systems are connected. We help integrate ecommerce platforms with CRMs, forms, helpdesks, and marketing tools.
WHAT WE DO
Tool integration
Automation setup
Troubleshooting
Data flow mapping
Webhook support
QA Testing
Documentation
Why Brands Use AI & Automation
Built for Practical Operational Improvement
AI and automation should support real business needs rather than operate as isolated tools. The goal is to improve how teams work day-to-day across customer support, sales, marketing, and operations.
Reduced Manual Work
We identify repetitive processes that can be automated without negatively affecting customer experience or internal control.
Faster Customer Response
Automated chat, support flows, and follow-up systems help customers receive answers and next steps more quickly.
Cleaner Internal Handoffs
Automations reduce friction between teams by routing leads, tasks, and support requests to the right systems and people.
Connected to Your Existing Tools
We design automation around your current ecommerce, CRM, marketing, and support stack rather than replacing it.
Featured Case Studies
Real Ecommerce Automation & Systems Work
HTM Lighting
Achieved predictable growth by consolidating disconnected efforts into one integrated ecommerce and marketing program.
Monthly
Email Marketing
Development
The Roots Company
Built a scalable BigCommerce B2B portal in four weeks, turning a stalled project into a successful launch.
Project
Design
Development
Tetrasense
Modernized their Shopify environment, capable of accepting orders, routing fulfillment to their 3PL, and generating affiliate revenue.
Project
Development
Design
Free-Agency™ Proof
What Clients Say About Our Ongoing Support
“AOC’s all-in-one hourly model finally gave us a reliable team for design, development, email,
and marketplace work.”
Hugo M.
CEO
Problem: Freelancers and in-house hires still lacked the full skill mix needed.
Conversion Rate
36.0 %
AOV
4.0 %
Overall Traffic
206.0 %
Data Coverage: Jan 01- Dec 31, 2023 VS Jan 01- Dec 31 2022
Frequently Asked Questions
Yes. We help design, configure, and test chatbots for customer support, product guidance, FAQs, and lead capture.
Yes. We support CRM automation including lead routing, tagging, task creation, follow-ups, and system synchronization.
Pending Answer
No. The goal is to reduce repetitive workload, improve first response time, and allow your team to focus on higher-value customer interactions.
Yes. We help improve forms, chat flows, qualification logic, routing, CRM connections, and follow-up triggers.
Ready to Streamline Your Ecommerce Operations?
Whether you need AI chatbots, workflow automation, CRM systems, lead capture improvements, or integrations between tools, we help build practical automation systems that reduce manual work and improve operational flow.
USA
Philippines
