Retain & Convert Services
Email Marketing
Email remains a core channel for maintaining customer relationships and driving repeat purchases when structured around customer behavior and product relevance.
WHAT WE DO
Campaign emails
Promotional messaging
Product education content
Segmentation support
Updates
Automated flows
Performance review
SMS Marketing
SMS works best when used alongside email as a timely, high-intent communication channel for reminders, updates, and promotional messaging.
WHAT WE DO
SMS setup
Campaign coordination
Flow integration with email
Audience segmentation
Promotional messaging
Compliance-aware configuration
Performance review
Klaviyo Optimization
Klaviyo performance depends on how well flows, segmentation, templates, and reporting are structured around customer behavior and purchase patterns.
WHAT WE DO
Klaviyo setup support
Flow audits
Segmentation improvements
Template updates
Campaign support
List hygiene
Reporting review
Optimization recommendations
Cart Recovery
Cart and checkout abandonment often reflect friction in the buying journey. Recovery systems help re-engage customers who did not complete their purchase.
WHAT WE DO
Abandoned cart flows
Abandoned checkout flows
Reminder messaging
Offer strategy support
Email and SMS coordination
Friction review
Performance optimization
Loyalty & Rewards
Loyalty programs help increase repeat purchase frequency by giving customers structured reasons to return and engage with the brand over time.
WHAT WE DO
Loyalty program setup support
Rewards messaging
Customer account experience improvements
Referral support
Loyalty page updates
Email and SMS promotion
Program optimization
Reviews & UGC
Reviews and user-generated content help strengthen customer relationships while providing valuable social proof for future purchases.
WHAT WE DO
Review app setup
Review request flows
UGC collection & display support
Product page review placement
Trust signal integration
Post-purchase email flows
Subscription Retention
Subscription growth depends on keeping customers engaged beyond the initial signup. We help improve retention systems that reduce churn and increase recurring revenue.
WHAT WE DO
Subscription flow review
Recharge support
Subscription messaging
Cancellation flow analysis
Prepaid subscription support
Customer account experience improvements
retention recommendations
Featured Case Studies
Real Ecommerce Retention Projects
Project
Platform Migration
SEO
Bird Rock Coffee
Migrated from Shopify to BigCommerce to support B2C expansion, developed for scalability and user-friendly navigation.
Monthly
Email Marketing
Development
HTM Lighting
Achieved predictable growth by consolidating disconnected efforts into one integrated ecommerce and marketing program.
Monthly
UI/UX Design
Design
Christopher Bean Coffee
Migrated from Shopify to BigCommerce for better flexibility, introducing coffee product promotions, and improving marketing strategies.
Free-Agency™ Proof
What Clients Say About Our Ongoing Support
“AOC’s all-in-one hourly model finally gave us a reliable team for design, development, email,
and marketplace work.”
Hugo M.
CEO
Problem: Freelancers and in-house hires still lacked the full skill mix needed.
Conversion Rate
36.0 %
AOV
4.0 %
Overall Traffic
206.0 %
Data Coverage: Jan 01- Dec 31, 2023 VS Jan 01- Dec 31 2022
Frequently Asked Questions
Yes. We support email marketing, SMS marketing, automated flows, campaign setup, segmentation, and ongoing optimization.
Yes. We can design and improve abandoned cart and checkout recovery flows across both email and SMS channels.
Yes. We support review collection systems, post-purchase review flows, product page review placement, and UGC integration strategies.
Yes. We support Klaviyo setup, flow optimization, segmentation improvements, template updates, campaign execution, and reporting review.
Yes. We support subscription flow optimization, Recharge configuration, customer communication flows, cancellation experience review, and retention strategy.
Yes. We help align onsite experience, post-purchase flows, CRM systems, and retention channels so they operate as a connected lifecycle system.
Ready to Bring Customers Back More Consistently?
Whether you need stronger email flows, SMS support, cart recovery systems, loyalty programs, reviews, or subscription retention improvements, we help build a clearer structure around your customer lifecycle.
USA
Philippines
