ChannelAdvisor to
BigCommerce Migration Service

ChannelAdvisor banner image
Channel Advisor Planning Image

Planning to switch platforms? Here at AOC, we make migration manageable.

Migrate your online store’s database accurately and securely with the help of our migration experts here at Always Open Commerce (AOC). A ChannelAdvisor to BigCommerce migration service will help you move your store’s data including its products, product categories, customers, and orders to a newer e-commerce platform.

How Our Experts Perform the Migration. Step-By-Step

Our team of migration experts will administer an accurate and secure ChannelAdvisor to BigCommerce migration of your online store. To assist and constantly update you regarding the migration process itself, our tech and support team will keep in touch with you. Read the steps below to have a brief overview of how the ChannelAdvisor to BigCommerce migration process works:


Backup your online store’s data

One of the most important steps before beginning the ChannelAdvisor to BigCommerce migration is to perform a backup of your online store’s data. This will avoid data loss to your store such as its products, orders, customers, and many of its other important entities.

ChannelAdvisor Step 01


Launch and connect your BigCommerce store

Create an account in BigCommerce. You’ll be asked to fill up basic information regarding your online store, including which categories your products belong to and a few details about your company profile as well. Provide a Username/Client ID, API token, and API path for your new BigCommerce Store. Our support team will assist you with this.


Select and review additional options. Run a demo migration

Before the ChannelAdvisor to BigCommerce migration starts, our team may provide you with a couple of additional options. You may opt to include these options along with the data already being migrated. After carefully reviewing these options, run a demo migration to help identify and address potential risks.

ChannelAdvisor step 04


Conduct full migration and test results

Depending on the number of entities that your online store has, the entire ChannelAdvisor to BigCommerce migration may take 30 minutes up to a couple of hours. After the migration process is complete, check if all your online store’s data is transferred accurately.


Design and develop your BigCommerce store

Once the migration is done, you may now design and develop your new store. Since the migration process does not include your new store’s design, our designers may assist you with choosing its theme. In terms of your store’s UX, our developers will conduct regular tests to polish it.

Step 05 image Channel Advisor
Step 06 image to Channel Advisor website


Go live with your BigCommerce store

You’ll be notified once your BigCommerce store is ready to go live and receive internet traffic from site visitors. Tests will be conducted on a regular basis to ensure a stable site and a seamless UX for all visitors.

Disclaimer: The process flow of ChannelAdvisor to BigCommerce migrations may vary depending on the 3rd-party tools
and applications used in migrating data. Our data administrators and web developers will discuss this with you
during onboarding. The above information is a general process flow which most data migrations follow.

What data can be migrated from
ChannelAdvisor to Bigcommerce


  • Name, SKU, full description, manufacturer, sort order
  • Special price
  • Meta title, meta description, meta keywords
  • Product options (name, price)
  • Product attributes (name, values)

Product Categories

  • Name, description, status, sort order
  • URL, meta title, meta description, meta keywords
  • Image and thumbnail image
  • Access group


  • Order date and order status
  • Order products (name, SKU, option, tax value, final price, image)
  • Order details of customer (order, name, email, billing and shipping address, invoice, shipment)

Customer Data

  • Customer information (first and last names, email, telephone, customer group)
  • Billing and shipping addresses

Other Online Store Assets

  • Blogs (title, full description, SEO URLs, parent ID, meta title, meta description, meta keywords, images)
  • Blog Posts (title, full description, short description, tags, created time, SEO URLs)
  • CMS Pages (title, created date, URL, description)
  • Coupons (name, coupon code, coupon date)
  • Manufacturers (name, image, description, meta title, meta description, meta keywords)
  • Reviews (created date, status, rate, username, product)

How Is Your Data Secured During Migration?

Our migration experts will move your online store’s data from ChannelAdvisor to BigCommerce with a first-rate level of security, assuring you that the platform migration is done without encountering any security issues or even losing essential store data.

ChannelAdvisor to BigCommerce
Migration FAQs

Below you’ll find answers to the most frequently asked questions about ChannelAdvisor to BigCommerce migration.

How to migrate ChannelAdvisor customers to BigCommerce?

Like most migrations, AOC employs the use of migration tools and applications to transfer store data from the source cart to the target cart. Migration from ChannelAdvisor to BigCommerce usually takes one to three hours depending on the amount of data that needs to be transferred.

How much do you charge for the migration service?

We charge depending on the number of entities that your online store has.

How do I export orders from the ChannelAdvisor platform to BigCommerce?

Exportation of existing order forms from the ChannelAdvisor platform to BigCommerce is done during the actual migration. You can include orders placed in ChannelAdvisor (source store) as part of the data to be migrated over to the target store. BigCommerce highly recommends exporting orders to hold onto as a reference for future inquiries or tax purposes.

Can I migrate customer passwords from ChannelAdvisor to BigCommerce?

Not possible. You cannot migrate customer passwords to BigCommerce as it has its password encryption protocols and peculiarities. Moreover, BigCommerce is a hosted e-commerce platform. Hence, migration tools frequently used by data administrators and migration experts like LitExtension cannot penetrate BigCommerce’s database to link password encryptions coming from ChannelAdvisor.

Can I migrate images from ChannelAdvisor to BigCommerce?

Yes, and it’s even easier to transfer assets like images thanks to powerful platform migration tools that do the job in one sweep. Our ChannelAdvisor to BigCommerce migration experts utilizes these applications to transfer images from product details, categories, and blog entries and then check them to see if they’re exactly where they have to be in the target store.

Can I migrate blog entries from ChannelAdvisor to BigCommerce?

Yes. Through the use of powerful migration tools, you can migrate popular blog entries from your ChannelAdvisor blog to your new BigCommerce store.

Can we migrate images from ChannelAdvisor to BigCommerce?

Yes. Images can be transferred in a ChannelAdvisor to BigCommerce migration.

Do I risk losing data from my existing ChannelAdvisor store after the migration?

During the actual data migration process, data loss may occur. When the data is migrated or transferred to the target store, some of the data may not migrate over from the source store. To minimize the risk of losing necessary information during this extremely crucial part of the process, we conduct tests or demo migrations to help identify these risks and, if possible, eliminate them.

Does the data migration process influence my ChannelAdvisor store performance?

As with any major change in a website’s architecture, platform migration significantly affects site speed and SEO customization, and may result in a temporary loss of traffic. But the potential benefits you’ll get after you migrate from ChannelAdvisor to BigCommerce far outweigh these minimal setbacks. Migrating for the right reasons can create a better overall experience for visitors and customers.

Do you support the migration of attributes from ChannelAdvisor to BigCommerce?

Yes. Most ChannelAdvisor to BigCommerce migrations supports the exportation of attributes along with product and customer data, product SKUs, images (product photos, thumbnails, and additional assets), product URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Can I migrate SKUs from ChannelAdvisor to BigCommerce?

Yes. Most migrations from ChannelAdvisor to BigCommerce support the exportation of product SKUs along with product and customer data, attributes, images (product photos, thumbnails, and additional assets), product image URLs, short- to full-length descriptions, among other entities, from the source store to the target store.

Can I migrate Order IDs from ChannelAdvisor to BigCommerce?

No, you cannot migrate order IDs or similar data types from ChannelAdvisor to BigCommerce.

Can we migrate reviews from ChannelAdvisor to BigCommerce?

Yes. Reviews can be transferred in a ChannelAdvisor to BigCommerce migration as well.

Can I migrate order statuses from ChannelAdvisor to BigCommerce?

Yes, you can migrate the statuses of your existing orders along with their current prices, quantities, and items.

AOC: Your Migration Partner

Online store migrations are often complex and challenging. It is, after all, one of the most convoluted processes in the world of data and e-commerce. Migration is not a one-step procedure.

As always, AOC is here to make it easy for every business owner who wants to migrate from ChannelAdvisor to BigCommerce. Our team of migration experts and web developers are highly skilled and trained to ensure that your online store works perfectly after the switch

Migrating to the BigCommerce platform with Always Open Commerce also comes with big perks:

  • A professional support team that assists you from the start to the end of the migration process.
  • Class-leading migration tools and protocols that keep your data safe and secure
  • Highly-skilled product and customer data handlers to also facilitate migration

We will also prepare a checklist that can be used both as a guide and a blueprint for migrations of any type.

Get Started Today

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